Responsible Gaming Policy

Scope and Commitment

Dynabet is committed to responsible gambling and to minimizing social and financial harms associated with gaming. This policy governs all Dynabet platforms and services and applies to all customers and activities. Dynabet reserves the right to modify this policy with notice to users and to enforce age and verification requirements in accordance with applicable law.

Maintaining Control

• Gambling should be treated as a leisure activity, not an income source.
• Players should use only discretionary funds and avoid employing essential funds or borrowed money for gambling.
• Users should not expect refunds; there remains a possibility of future winnings.
• Players must monitor time spent and money deposited into their Dynabet account.
• If a break from gambling is needed, players may contact Dynabet Customer Support to request temporary restrictions or self‑exclusion.

Signs of Potential Problem Gambling

Dynabet recognizes that certain indicators may signal problematic gambling. If a customer answers affirmatively to several of the following questions, they should seek external support without delay:

• Does gambling distract you from work, study, or other responsibilities?
• Is gambling used to escape boredom or for social reasons?
• Do you gamble alone for extended periods?
• Have others criticized your gambling or the time spent on gambling?
• Have you borrowed money or used other funds to gamble or pay gambling debts?
• Do you gamble to recoup losses by continuing to gamble?
• Do you feel distressed or anxious when you run out of money for gambling?

If concerns persist, consider contacting independent counseling organizations for advice and support. These services are independent of Dynabet.

Setting Limits

To promote responsible play, Dynabet provides account limits. To set a limit, a customer must contact Dynabet Customer Support and request the desired limits be applied to the account. Available limits include:

• The maximum time per day, week, or month that the user can access the Dynabet interface.
• The maximum amount that can be deposited per day, week, or month.
• The maximum amount that can be spent per day, week, or month.

A limit takes effect immediately upon setup and does not apply retroactively to prior deposits or spendings. Limits can be amended at any time: decreasing amounts take effect immediately, but increases require a seven (7) calendar day cooling‑off period.

Self-Exclusion

Temporary Self-Exclusion

Dynabet offers temporary self‑exclusion if a user requires a break. During the exclusion period, the user cannot place deposits, participate in games, or receive promotional offers for the specified duration. Self‑exclusion prevents creation of new accounts and wagering on existing accounts. Upon expiration (excluding permanent exclusion), the platform will notify the user by email and reactivate the account shortly thereafter. Self‑exclusion is not the same as account closure; withdrawal of balances is not available during the exclusion period and resumes only after reactivation.

Available periods for temporary self‑exclusion are: 24 hours, 7 days, 30 days, 6 months, and 1 year. Dynabet reserves the right to extend a self‑exclusion period if a user exhibits erratic behavior or signs of dependence on gambling.

Permanent Self-Exclusion

If a user determines that gambling has become problematic, they may elect permanent self‑exclusion for an indefinite period. Reactivation requires a written request to Dynabet Customer Support, and a seven (7) calendar day cooling‑off period before reactivation. Dynabet reserves the right to reject reactivation if problem gambling persists. The self‑exclusion period commences only after full implementation and communication to the user and will not be considered active prior to that point.

Gambling Counseling and Support

Dynabet recognizes independent organizations that offer counseling or treatment for gambling‑related issues. If assistance is sought, customers may contact organizations such as Gambling Therapy, Gamblers Anonymous, or BeGambleAware. These organizations operate independently of Dynabet and are not affiliated with the Dynabet platform.

Underage Players

Registration is prohibited for individuals under the age of 18. Dynabet conducts age verification for all customers. Winnings earned by underage players will be canceled, and related account activity may be subject to review in accordance with applicable law.

Parental Controls and Filtering

Dynabet supports the use of general parental control tools to restrict access to gambling sites. Parents or guardians may implement these controls in households where minors may access the internet. Dynabet accepts no liability for third‑party controls and their outcomes.

Contact and Compliance

For policy inquiries, requests to adjust limits, self‑exclusion actions, or to obtain support, customers should contact Dynabet Customer Support. Dynabet may amend this policy to reflect regulatory changes or evolving best practices; material changes will be communicated in accordance with applicable law.